Build customer trust and confidence in your business using KwikiChat. A study by the American Marketing Association found that conversions increase by 20% and customers are 3 times more likely to buy after engaging with a website operator using some sort of chat software. KwikiChat takes chat to a whole NEW level with face-to-face interaction.
KwikikChat will proactively invite website visitors to connect with you helping you to close more sales and reduce website abandonment which is the number one obstacle that website owners struggle with the most. You do not need to struggle any more, thanks to KwikiChat.
Potential buyers can choose to connect with you via text chat, audio chat (like a phone) or 2-way, LIVE, interactive video chat.
No matter which method buyers choose to connect with you they can easily switch to other methods seemlessly.
2-way video chat is definetly the choice of potential buyers but they can easily switch to other methods without dropping the call.
You can store answer to common questions as well as URLs so you can easily respond and guide buyers around your website.
KwikiChat allows you to easily integrate most popular autoresponder services so you can build your list.
Whether you have a text, audio or video call with a buyer it is all recorded and available for up to 48 hours to you and your buyer.
Simply add a small snippet of code to any web page you want visitors to connect with you from. Your site must use https.
Visitors click a button and the connection is made to your mobile phone or tablet. You answer by simply clicking the KwikiChat app.
No need to break the bank. For less than the price of coffee a day you can connect with buyers on your site eagerly wanting to buy.
YES. KwikiChat works on iPhone and iPad. You must be running iOS 10 or higher.
KwikiChat will run on Android phones using operating system 4.2 or higher. At the moment KwikiChat will not run on Android tablets. This upgrade will happen soon.
YES. The only requirement is that your website must be protected using SSL (Secure Socket Layer) in order to use KwikiChat's audio and video features. In other words your website address must use https and NOT rely on simply http. This protocol is becoming standard today and is a great step in protecting your website. In the case of KwikiChat we use WebRTC to deliver Real Time Communications (RTC) which is supported by all major browsers, iOS and Android. It is the developers of WebRTC who require websites to use https in order to benefit from WebRTC rich media content. However, KwikiChat's texting feature does not require https, it will work fine using http. If you do not have a SSL certificate on your website consult your hosting company and they should be able to install one for you.
YES. Security and privacy are parramount and we encrypt any content being shared between KwikiChat's website companion app and the mobile app.
YES. If for any reason during your first 7 days you are not 100% satisfied with KwikiChat's service then simply submit a support ticket and request a refund. We will ask no questions and will issue you a refund within 24 hours of your request. We are so confident that you will enjoy kwikiChat's service that we are willing to take all the risk.
YES. Simply visit our help desk by clicking HERE and send any questions or feature suggestions to us. We will respond accordingly.